Frequently Asked Questions

Everything you need to know about tests, scoring, solutions, and common issues.
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Quick note: Tests are designed for a strict exam-like environment (Fullscreen + tab/window violation tracking). For best experience, use Chrome on a PC/Laptop.

Go to your Dashboard → open the test series → click Start. The system will begin the test only after you enter Fullscreen.

We keep the test experience desktop-only to simulate the real exam environment as closely as possible. Our test player uses Fullscreen + anti-copy protections + part-locking behavior to keep the user distractions free. This helps maintain a consistent exam simulation and avoids accidental disconnections.

Exiting Fullscreen / switching tabs / switching windows may be counted as a violation. Repeated violations can make the attempt NULL & VOID (score becomes 0). If you exited by mistake, return to Fullscreen immediately and continue.

  • NEET PG: 210 minutes total, split into 5 parts. Each part locks after you continue.
  • INI-CET: 180 minutes total, split into 4 parts. Each part locks after you continue.

Yes. Question order and option order (A–D) are randomized per attempt to reduce copying. The order remains stable for the same attempt (refresh/resume won’t reshuffle).

Exception: Assertion–Reasoning style questions are kept in a fixed option order.

Solutions are visible only after admin review and release. Once released, you’ll see a “Solutions & Explanations” section in your result page showing: your answer, correct answer, and the explanation.

Typically no. Once a test attempt is submitted (or becomes void), the attempt is locked to keep the exam simulation fair. If you faced a technical issue, contact support with your Attempt ID.

Email us at contact@theunhackables.com with:
  • Your registered email/phone
  • Payment reference / transaction ID
  • Screenshot (if possible)
We’ll fix access as the first priority. If the issue cannot be resolved, we’ll guide you as per our Refund Policy.

Email: contact@theunhackables.com
Please include your Attempt ID (if related to a test) and screenshots if relevant.

Still stuck? Write to contact@theunhackables.com with your Attempt ID or payment reference.